ECF Choices Support Coordinator (Cumberland, Roane, Morgan, Blount County)

Location: Remote within the USA, supporting Cumberland, Roane, Morgan, and Blount County, Tennessee. The role requires travel to members’ homes; mileage is reimbursed. Preferred candidates live in Cumberland or Roane County, Tennessee. Schedule: 8:00 a.m.–5:00 p.m., with no on-call requirement.

Company

hirify.global provides health plan services, including support for individuals with intellectual and developmental disabilities through the ECF CHOICES program.

What you will do

• Partner with members and families to identify supports and direct services that promote health, employment, independence, and community living.
• Conduct face-to-face visits and assess physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs.
• Complete intake, enrollment, ongoing assessments, and Person-Centered Plans.
• Apply service-authorization criteria for home- and community-based services and monitor whether approved services are delivered.
• Coordinate with clinical and social support colleagues to address members’ physical, behavioral health, and long-term service needs.
• Help members find and maintain competitive, integrated employment while navigating challenging service relationships.

Requirements

• At least two years of experience in healthcare or an operations environment.
• Valid driver’s license, compliant auto insurance when using a personal or rental vehicle, and an acceptable motor vehicle record.
• One of the following: RN qualification; a bachelor’s degree in social work, nursing, education, human services, healthcare, or a related field; QDDP/QIDP qualification; or five-plus years of independent Support Coordinator or case management experience in a 1915(c) HCBS Waiver with required training.
• Ability to work independently and collaboratively, solve problems, manage multiple assignments, and meet critical deadlines.
• Proficiency in Microsoft Office and strong written, oral, interpersonal, and organizational skills.
• Various immunizations or related medical tests may be required, and a digital literacy assessment is part of the role.

Nice to have

• Current Certified Developmental Disabilities Nurse certification for RNs or Developmental Disabilities Nurse certification for LPNs.
• Licensed Master Social Worker or Licensed Clinical Social Worker credentials.

Culture & Benefits

• Full-time employee position supporting a Tennessee community program.
• Regular travel mileage is reimbursed.
• Standard daytime schedule from 8:00 a.m. to 5:00 p.m.
• No on-call requirement.
• Work focuses on helping people with intellectual and developmental disabilities live independently and pursue community employment.