IT Support Specialist

Location: London, United Kingdom; in-person from the London office five days per week

Company

hirify.global is a startup building tools and assembling its team in London.

What you will do

• Act as the first point of contact for internal support questions in Slack and in person.
• Deliver laptop onboarding for new joiners and provide required hardware and accounts.
• Manage macOS and Windows devices using Fleet.
• Administer Google Workspace and other SaaS tools, including accounts, permissions, and licences.
• Maintain office IT hardware across the London and San Francisco offices.
• Automate recurring tasks and improve defaults, documentation, and internal systems.

Requirements

• Experience managing devices through an MDM platform.
• Experience with Google Workspace and SaaS administration.
• Experience automating common tasks.
• Clear communication with people across different technical backgrounds.
• Willingness to work in person from the London office most of the time.
• Comfort working in a startup environment and balancing urgent support requests with preventative improvements.

Culture & Benefits

• Work alongside kind, ambitious, and pragmatic colleagues.
• Spend time together in person five days per week in the London office.
• Salary is positioned slightly above market, with above-market equity.
• Relocation assistance is available for candidates moving to London.
• Opportunity to shape the role through scripting, internal tools, and larger technical projects.