Student Wellbeing Coordinator

Location: London, Greater London, United Kingdom; work across campuses in Holborn, Fitzrovia, Wembley, Kingsbury, and Southall.

Salary: £30,000–£35,000 per year

Company

hirify.global is an independent higher education provider offering flexible and inclusive learning across multiple London campuses.

What you will do

• Provide tailored one-to-one wellbeing sessions and act as a first point of contact for students seeking mental health support.
• Conduct initial assessments and risk evaluations, manage crises, create recovery-focused plans, and coordinate referrals to external professionals.
• Collaborate with academic staff to implement reasonable adjustments and support students with disabilities or mental health conditions.
• Develop and deliver workshops, webinars, training sessions, and informational resources on mental health, wellbeing, and inclusion.
• Coordinate safeguarding activities, contribute to fitness-to-study, mitigating circumstances, attendance, and special examination processes.
• Monitor wellbeing initiatives, maintain confidential records, liaise with external agencies, and support compliance with institutional policies.

Requirements

• Comprehensive knowledge of mental health issues, suicide prevention, and safeguarding practices.
• Experience providing mental health support, preferably in an educational or higher education setting.
• Proven ability to manage crises, conduct risk assessments, and develop recovery-focused plans.
• Strong verbal and written communication skills with the ability to work with students, academic staff, and external agencies.
• Knowledge of higher education policies and student wellbeing practices.
• Flexibility to work 40 hours per week, including evenings and weekends across the listed London campuses.

Nice to have

• Accreditation with UKCP or BACP.
• Professional certification in mental health counselling or psychotherapy.
• Knowledge of the Office for Students regulatory framework.

Culture & Benefits

• Inclusive, student-focused learning environment committed to diversity and academic excellence.
• Health benefits and life assurance plans.
• Salary sacrifice schemes covering pension, cars, and cycle to work.
• Annual leave options including holiday purchase, additional Christmas leave, and carry-over leave.
• Employee Assistance Plan, 24/7 GP access, and discounts for gyms, shopping, and cinemas.

Hiring process

• Pre-employment checks include a criminal records check, two references, identity and right-to-work verification, and education confirmation.