8 дней назад
Travel Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Travel Manager (Business Travel Operations): Managing end-to-end business travel requests, including flights, hotels, transfers, changes, cancellations, and refunds with an accent on booking accuracy, traveler data, and operational coordination. Focus on handling medium-complexity itineraries, managing changing priorities, maintaining SLA performance, and resolving urgent travel cases independently.
Location: Remote within Armenia, Georgia, Poland, Portugal, Romania, Serbia, or Ukraine. On-site work is also available in company offices.
Company
operates a fast-growing international business with multicultural teams across development, architecture, management, operations, marketing, legal, and finance.
What you will do
- Manage business travel requests end-to-end, including flights, hotels, transfers, check-ins, and booking support.
- Search, compare, and prepare travel options based on client needs, budgets, and travel constraints.
- Handle standard changes, cancellations, refunds, and rebookings.
- Support standard and medium-complexity operational travel cases, including calculations and peak-load tasks.
- Maintain accurate traveler and booking information in Jira and internal systems.
- Work within agreed SLAs and proactively flag risks or delays.
Requirements
- 2+ years of experience in business travel, corporate travel, travel agencies, or similar operational travel roles.
- Hands-on experience searching and booking flights and hotels, arranging transfers, and handling airline fares, baggage rules, exchanges, cancellations, and refunds.
- Strong attention to detail with traveler data, dates, routes, documents, fares, and booking conditions.
- Ability to manage multiple requests, changing priorities, and medium-complexity cases independently.
- Confident use of spreadsheets and structured operational data, including Google Sheets or Microsoft Excel.
- English sufficient for communication with suppliers, booking platforms, websites, and written operational work.
Nice to have
- Experience with GDS systems, visa-related travel support, complex or multi-city itineraries, group travel, or supplier negotiations.
Culture & Benefits
- Remote and on-site work options with offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan.
- Corporate equipment based on macOS or Windows, with additional equipment provided.
- Paid vacation, sick leave, personal event days, and additional days off.
- Corporate health insurance, educational programs, external education compensation, and conference attendance.
- Internal training, mentoring rewards, referral bonuses, corporate events, team buildings, and employee activities.
- Access to an in-house Travel Service and wellness activities such as yoga classes.
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