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8 дней назад

Travel Manager

Формат работы
remote (только Europe)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Serbia/Ukraine/Poland +4 еще
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Travel Manager (Business Travel Operations): Managing end-to-end business travel requests, including flights, hotels, transfers, changes, cancellations, and refunds with an accent on booking accuracy, traveler data, and operational coordination. Focus on handling medium-complexity itineraries, managing changing priorities, maintaining SLA performance, and resolving urgent travel cases independently.

Location: Remote within Armenia, Georgia, Poland, Portugal, Romania, Serbia, or Ukraine. On-site work is also available in company offices.

Company

hirify.global operates a fast-growing international business with multicultural teams across development, architecture, management, operations, marketing, legal, and finance.

What you will do

  • Manage business travel requests end-to-end, including flights, hotels, transfers, check-ins, and booking support.
  • Search, compare, and prepare travel options based on client needs, budgets, and travel constraints.
  • Handle standard changes, cancellations, refunds, and rebookings.
  • Support standard and medium-complexity operational travel cases, including calculations and peak-load tasks.
  • Maintain accurate traveler and booking information in Jira and internal systems.
  • Work within agreed SLAs and proactively flag risks or delays.

Requirements

  • 2+ years of experience in business travel, corporate travel, travel agencies, or similar operational travel roles.
  • Hands-on experience searching and booking flights and hotels, arranging transfers, and handling airline fares, baggage rules, exchanges, cancellations, and refunds.
  • Strong attention to detail with traveler data, dates, routes, documents, fares, and booking conditions.
  • Ability to manage multiple requests, changing priorities, and medium-complexity cases independently.
  • Confident use of spreadsheets and structured operational data, including Google Sheets or Microsoft Excel.
  • English sufficient for communication with suppliers, booking platforms, websites, and written operational work.

Nice to have

  • Experience with GDS systems, visa-related travel support, complex or multi-city itineraries, group travel, or supplier negotiations.

Culture & Benefits

  • Remote and on-site work options with offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan.
  • Corporate equipment based on macOS or Windows, with additional equipment provided.
  • Paid vacation, sick leave, personal event days, and additional days off.
  • Corporate health insurance, educational programs, external education compensation, and conference attendance.
  • Internal training, mentoring rewards, referral bonuses, corporate events, team buildings, and employee activities.
  • Access to an in-house Travel Service and wellness activities such as yoga classes.

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