Partner Manager

Location: Utrecht, Netherlands; hybrid. Up to 60 days per year of work abroad.

Company

AI-powered customer engagement platform that unifies communication channels and uses agentic AI to deliver proactive customer service.

What you will do

• Research and identify service and technology partners aligned with business goals.
• Build territory partner strategies, with a main focus on EMEA, and execute plans to maximize growth.
• Acquire customers through partners and support successful customer implementations and recommendations.
• Negotiate and finalize partnership agreements that create mutual value.
• Manage existing partnerships as the primary contact and collaborate with sales, marketing, and product teams on joint go-to-market strategies.

Requirements

• 2+ years of experience in partner management, business development, or a similar role in SaaS.
• Experience managing and growing revenue-driving partnerships, especially in EMEA.
• Strong business acumen and understanding of SaaS business models.
• Excellent English communication skills required; additional languages are a plus.
• Self-starter attitude, target orientation, and strong execution skills.
• Proficiency with CRM software; HubSpot is used internally.

Nice to have

• Experience in the ecommerce landscape.
• Knowledge of additional languages.

Culture & Benefits

• Hybrid work with up to 60 days per year working abroad.
• Mental health support through on-demand psychologist sessions.
• Learning budget and two additional days off for courses or conferences.
• 28 vacation days, pension contribution, and travel reimbursement to the Utrecht office.
• Monthly internet and phone allowance, plus daily warm lunches when working from the office.
• Up to three months of unpaid sabbatical after two years.

Hiring process

• Introductory call with the Talent team.
• Manager interview followed by a practical role-related assignment.
• Team connection meeting with future colleagues.