Senior Laboratory Project Services Coordinator (Clinical Research)

Location: Singapore

Company

hirify.global provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Support project managers with study setup, planning, meeting minutes, action logs, laboratory instructions, monitoring plans, and reports.
• Coordinate study activities including site loading, investigator portal access, kit shipments, daily performance monitoring, and laboratory centralized monitoring.
• Manage queries, protocol questions, issues, and escalations with internal and external stakeholders.
• Review study outputs and reports to identify trends and provide feedback on investigator site and service performance.
• Coordinate customer communications, project launch meetings, training sessions, audits, inspections, and investigator or client meetings.
• Contribute to process improvement projects, SOP revisions, document quality control, and junior staff mentoring.

Requirements

• Bachelor’s degree in life sciences or a related field, or an equivalent combination of education, training, and experience.
• 1–3 years of relevant experience, preferably in clinical, medical, or healthcare environments.
• Proficiency in Mandarin is required due to the global portfolio.
• Good command of English is required for written and verbal communication.
• Strong interpersonal, communication, organizational, time management, critical thinking, and problem-solving skills.
• Computer proficiency in word processing, presentation, and spreadsheet applications, with the ability to manage competing priorities in a fast-paced environment.

Culture & Benefits

• Work across internal and external teams supporting global clinical studies.
• Opportunities to participate in internal and external meetings, audits, inspections, and training activities.
• Involvement in process improvement initiatives and SOP development.
• Work aligned with organizational standards, protocol requirements, and customer expectations.