13 дней назад
Senior HR Specialist (Global Workforce)
45 000 - 65 000€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior HR Specialist (Global Workforce): Leading client onboarding for a global workforce platform, guiding customers through international hiring, country rollout strategy, benefits alignment, and platform adoption with an accent on consultative client management, operational execution, and cross-functional collaboration. Focus on managing multi-country onboarding programs, advising on country-specific hiring requirements, and improving scalable processes for high-volume global expansion.
Location: Lisbon, Portugal; hybrid work
Salary: €45,000–€65,000 per year, plus equity.
Company
provides an AI-powered global work platform that enables companies to hire, pay, and manage employees across more than 185 countries.
What you will do
- Serve as the primary client contact throughout onboarding, from contract signature through employee onboarding.
- Lead onboarding sessions and manage expectations around timelines, roles, processes, and delivery.
- Advise clients on country rollout strategy, global hiring requirements, benefits benchmarking, and market expansion.
- Guide customers through the platform as a product expert and support global workforce management.
- Track onboarding progress, communicate risks and next steps, and coordinate multiple stakeholders and workstreams.
- Partner with Sales, Customer Experience, Product, Engineering, Finance, and other teams to improve onboarding quality and scalability.
Requirements
- 5+ years of business experience in customer-facing roles focused on operational excellence and customer satisfaction.
- Experience in project management, program management, or client onboarding, ideally in a global or high-growth environment.
- Experience in a SaaS or technology-driven environment.
- Strong stakeholder management, communication, client-facing, and organizational skills.
- Business proficiency in English is required.
- Bachelor’s degree in a related field or equivalent work experience.
Nice to have
- Experience in HR, global mobility, payroll, or workforce operations.
Culture & Benefits
- Flexible time off.
- Parental leave.
- Health and dental insurance where applicable.
- Retirement savings and an employee incentive plan.
- Inclusive, cross-functional, and globally oriented work environment.
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