Key Account Manager, CCA (Video Security)

Location: Bogotá, Colombia; Panama, Colombia, or Guatemala. Travel of 50–70% is expected.

Company

hirify.global develops network technology solutions for video surveillance, access control, intercom, audio systems, and intelligent security analytics.

What you will do

• Manage strategic relationships with assigned major end-customer accounts from assignment through transition.
• Expand account relationships across product lines, geographies, and long-term business opportunities.
• Lead presentations, proposals, pilot installations, integration testing, and account implementations.
• Coordinate end users, integrators, distributors, ecosystem partners, sales, marketing, business development, and technical services.
• Design video security solutions, including site surveys, camera recommendations, placement, field of view, pixels on target, drawings, and third-party integrations.
• Maintain account documentation and coordinate post-sales technical support.

Requirements

• Strong account management, strategic planning, communication, presentation, training, and team-building skills.
• Proven ability to build trusted relationships with end users and manage multiple competing partners.
• Strong technical ability in proofs of concept, pilots, technical demonstrations, and pre- and post-sales troubleshooting.
• Knowledge of physical security, video transport protocols, compression technologies, and solution design documentation.
• Bachelor’s degree in Computer Science, Computer Engineering, Network Engineering, Information Systems, or a related field.
• 5+ years of experience in sales, key accounts, sales engineering, or project management, ideally in video or physical security.

Nice to have

• Experience with Salesforce.
• Experience in the video surveillance industry.
• Expertise in designing video security solutions.

Culture & Benefits

• Employer-provided training and development opportunities.
• Health, fitness, and wellness programs.
• Generous vacation policy and a paid sabbatical after five years.
• Mentorship-oriented leadership and a collaborative, creative work environment.
• Permanent employment with a global organization.