Senior Product Manager (Payments)

Location: Bucharest, Romania. Hybrid work with a flexible schedule and short-week options.

Company

hirify.global Romania is a universal bank serving more than 2 million customers across retail, SME and Mid-Corporate, and Wholesale Banking segments, with technology and innovation at the core of its products.

What you will do

• Drive the strategy for payment products and multi-stream initiatives.
• Lead customer-journey mapping for digital payments and define end-to-end experience priorities.
• Translate customer, market, behavioral, and regulatory insights into product opportunities.
• Coordinate product, risk, technology, UX, and commercial teams during delivery.
• Oversee the full lifecycle of payment products and maintain alignment with customer and business needs.
• Build stakeholder alignment and connect strategy, insights, and execution.

Requirements

• At least 3 years of experience in Product Management or similar roles involving customer journeys, digital products, or business transformation.
• Action-oriented approach with the ability to make quick, independent decisions.
• Ability to manage complexity and translate large data sets and layered situations into clear actions.
• Strong analytical and problem-solving skills with customer focus and a collaborative mindset.
• Accountability, openness to challenging the status quo, and commitment to continuous improvement.
• Excellent communication skills for presenting structured and persuasive findings to diverse stakeholders.

Culture & Benefits

• Collaborative environment with impactful work on payment solutions used by millions of customers.
• Open-concept offices designed for teamwork and relaxation.
• Corporate events and social gatherings.
• Monthly budget through a benefits platform.
• Additional annual leave based on total work experience.
• Upskilling and reskilling programs, learning platforms, trainings, certifications, and access to internal and international assignments.

Hiring process

• Submit an application through ING's Workday recruitment system.
• ING does not request payments or banking details during recruitment.