Senior Product Manager (Payments)

Location: Expo Business Park, Bucharest, Romania. Hybrid work with a flexible schedule and short week options.

Company

ING Bank Romania is a universal bank serving more than 2 million retail, SME, mid-market, and wholesale customers, with technology and innovation at the core of its products.

What you will do

• Drive the payments strategy across multi-stream initiatives and contribute to long-term strategic decisions.
• Lead customer-journey mapping for digital payments, identify structural gaps, and define priorities for improvement.
• Translate customer behaviour, market trends, data, and regulatory developments into strategic product opportunities.
• Coordinate product, risk, technology, UX, and commercial teams to deliver consistent payment journeys across channels.
• Oversee the full lifecycle of payment products and maintain alignment with customer needs and business objectives.
• Build stakeholder alignment and connect strategy, insights, and execution throughout delivery.

Requirements

• At least 3 years of experience in Product Management or a similar role involving customer journeys, digital products, or business transformation.
• Action-oriented approach with the ability to make quick, independent decisions.
• Ability to manage complexity, analyse large datasets or multi-layered situations, and turn insights into clear actions.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Customer-focused, collaborative, accountable attitude with a willingness to challenge the status quo.

Culture & Benefits

• Collaborative environment with open-concept offices designed for teamwork and relaxation.
• Monthly budget on the Benefits platform and additional annual leave based on total work experience.
• Upskilling and reskilling opportunities through ING Learning Centre, Udemy, Bookster, training, and certifications.
• Access to internal roles and international short-term or long-term assignments.
• Corporate events, social gatherings, and opportunities to contribute to sustainability and corporate social responsibility projects.

Hiring process

• Submit an application through the official ING careers site using Workday.