Tech Lead and Manager Production Engineering

Tech Lead and Manager Production Engineering

Company

Ramp

Conditions

6 days agoSalary: 240K - 330K

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build and operate critical infrastructure across compute, storage, messaging, and observability. You will lead architectural improvements, partner with product teams on system designs, develop developer tooling, participate in on-call rotation, and drive company-wide reliability and scalability initiatives.

Requirements

• 2+ years of software engineering experience shipping high-quality architectures for critical systems
• Strong software engineering fundamentals and ability to write clean, well-tested, production-ready code
• Hands-on experience with distributed systems at production scale
• Experience with at least one major cloud provider, preferably AWS
• Familiarity with observability practices including SLOs, error budgets, alerting, and dashboards
• Track record of leading technical projects end-to-end, including cross-team coordination
• Comfort using AI tooling and coding agents in an engineering workflow

Responsibilities

• Build and operate critical infrastructure across compute, storage, messaging, and observability
• Drive architectural changes that address reliability and scalability issues
• Partner with product teams during the design phase
• Contribute to the move to a cellular architecture
• Develop AI infrastructure patterns and reusable engineering foundations
• Build developer tooling and self-service infrastructure
• Participate in the on-call rotation and eliminate incident root causes
• Lead cross-team reliability and scalability initiatives

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• Medical, dental, and vision insurance coverage
• One Medical annual membership
• 401(k) with employer match
• Fertility HRA up to $10,000 per year
• Paid parental leave
• Pet insurance
• In-office meals and refreshments
• Relocation expense coverage to New York City or San Francisco

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