50 минут назад
Account Executive - Home Cleaning
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Executive - Home Cleaning (Operations): Improving cancellation rates, absence rates, on-time delivery, and promise fulfilment for assigned home-cleaning partner accounts with an accent on field operations, workforce coordination, and operational metrics. Focus on identifying root causes, implementing retraining and deployment plans, and solving vehicle, accommodation, scheduling, and quality issues on the ground.
Location: Dubai, UAE; full-time, on-site
Company
is a startup operating a home-services platform that coordinates cleaners, drivers, partner companies, and customers.
What you will do
- Own measurable improvements in cancellation and reschedule rates, absence rates, on-time delivery, and promise fulfilment for assigned partner accounts.
- Act as the on-ground point of contact for cleaners, drivers, and partner management.
- Visit operational sites, identify root causes, and implement fixes related to scheduling, accommodation, transportation, vehicles, and quality.
- Oversee onboarding, training, retraining, and deployment of cleaners and drivers.
- Implement central strategies and operational plans with partner companies and ensure delivery on schedule.
- Track daily metrics, build an effective operating cadence with partners, and take on larger or additional accounts as performance grows.
Requirements
- 2–4 years of field-heavy operations experience in home services, facilities management, logistics, last-mile delivery, quick commerce, or a similar environment.
- Demonstrated improvement of operational metrics across a blue-collar workforce of 20 or more people.
- Experience managing a third-party vendor or workforce without direct authority.
- Ability to read operational data, identify trends, diagnose root causes, and act on findings.
- Fluent English with working proficiency required.
Nice to have
- UAE driving licence.
- Prior UAE experience in home services, facilities management, or last-mile delivery.
Culture & Benefits
- Direct ownership of an account with visible, measurable performance results.
- Growth opportunities toward larger or multiple accounts, team leadership, or city and operations leadership.
- Relocation support for international candidates.
- Birthday day off, free credits, referral bonuses, and team experiences.
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