Senior Professional Services Engineer

Location: United States (Remote); Los Angeles, California; San Francisco, California; Seattle, Washington

Salary: $132,600–$174,037 annually, plus commission of $23,400–$30,712 and equity.

Company

hirify.global provides workflow orchestration technology for building reliable, durable workflows and critical production systems.

What you will do

• Deliver production-ready Temporal implementations by co-building workflows with customer and partner engineering teams.
• Implement and teach production-safe patterns covering retries, timeouts, heartbeats, determinism, and versioning.
• Help customers deploy and operate Temporal Server in cloud and self-hosted environments.
• Define worker deployment, scaling, upgrade, failure-handling, and capacity-planning guardrails.
• Establish observability standards with metrics, alerts, and dashboards for workflows, workers, and Temporal Server.
• Lead workshops, create reusable runbooks and documentation, and resolve complex delivery issues end-to-end.

Requirements

• Experience delivering and operating production systems where reliability and incident response matter.
• Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety.
• Hands-on coding ability in Go, Java, Python, or TypeScript.
• Experience deploying and operating production services in cloud or self-hosted environments.
• Ability to design operational standards, including on-call readiness, runbooks, and capacity planning.
• Ability to work directly with customers, debug ambiguous problems, and enable other engineers.

Nice to have

• Experience with workflow orchestration, distributed task processing, or durable execution.
• Experience building observability programs, reference architectures, reusable templates, or enablement programs.
• Background working with partners or scaled services delivery models.
• Experience translating field learnings into product and engineering roadmap improvements.

Culture & Benefits

• Remote work within the United States.
• Full-time employment with equity opportunities.
• Work focused on reliability-sensitive systems and practical customer outcomes.
• Equal opportunity and reasonable accommodation commitments.