Field Service Engineer (Semiconductor)

Location: Gyeonggi-do, South Korea; frequent travel outside the home base is required.

Company

hirify.global designs, manufactures, and services complex equipment used by technology companies to produce semiconductor and other advanced digital devices.

What you will do

• Install, calibrate, repair, upgrade, and perform preventive maintenance on complex customer equipment.
• Troubleshoot technical issues and manage service problems through resolution.
• Conduct customer training and advise on environmental, hardware, software, and application factors affecting system performance.
• Maintain close communication with customers and account teams to support operational reliability and customer satisfaction.
• Prepare service reports, timesheets, account documentation, expense records, and inventory updates.
• Follow company and customer safety procedures while maintaining assigned tools, test equipment, laptops, and service inventory.

Requirements

• Associate or bachelor’s degree in electronics, robotics, material science and engineering, mechanical engineering, physics, or a related field.
• At least five years of field service experience with wet cleaning process equipment, including Metal Lift Off, PR Strip, or Wet Etch, and semiconductor process equipment.
• Strong analytical, troubleshooting, presentation, written, and verbal communication skills.
• Ability to communicate with customers, work under pressure, produce reports, and participate in customer meetings.
• Fluent reading and writing English required.
• Willingness to travel frequently outside the home base and work off-hours or weekends when required.

Culture & Benefits

• Work collaboratively within the country, region, and across technical disciplines.
• Receive training to improve expertise in assigned technologies and service processes.
• Participate in service meetings and use established alert and escalation procedures.
• Follow structured safety, quality, reporting, and customer-support practices.

Hiring process

• Multiple interviews with several team members, conducted in person or virtually.
• References or a background investigation may be conducted before an offer.