Service Technician II (Commercial Food Equipment)

Location: On-site work at customer facilities and commercial kitchens; travel required up to 50% of the time. The role includes driving, occasional roof access, ladder use, and extended hours including nights and weekends.

Salary: $26.90–$36.40 per hour, depending on qualifications and prior experience.

Company

ITW Food Equipment Group designs and manufactures commercial food equipment for food service and retail customers and operates a specialized service network.

What you will do

• Install mechanical and electrical commercial food equipment and assist with advanced installations.
• Maintain, diagnose, and repair commercial food equipment for contracted and time-and-material customers.
• Interpret schematics, service manuals, mechanical diagrams, and equipment sequences of operation.
• Complete and document preventive maintenance and follow safety procedures.
• Manage assigned vehicles, tools, inventory, and service documentation.
• Provide professional customer support and identify equipment, contract, and service opportunities.

Requirements

• High school diploma or GED with 2–4 years of electrical and mechanical experience, or 0–2 years of HVACR service experience with EPA certification, or a vocational HVACR certificate.
• Mechanical and electrical aptitude with troubleshooting experience and the ability to use hand tools, gauges, meters, and power tools.
• Ability to read and interpret service manuals, schematics, and mechanical diagrams.
• Professional customer communication, problem-solving, teamwork, time management, and safety awareness.
• Ability to lift up to 75 pounds, climb ladders, work in confined spaces, walk 3–5 miles per day, and drive 5–6 hours per day.
• Availability for normal business hours, early mornings, evenings, weekends, on-call coverage, and extended hours when needed.

Nice to have

• Associate’s degree or vocational certificate.
• Experience with commercial cooking or refrigeration equipment.
• Industry certification.

Culture & Benefits

• Work across office facilities and diverse customer environments, including commercial kitchens.
• Follow established safety manuals, training programs, and operating procedures.
• Work in a customer-focused service organization with opportunities to support branch and organizational objectives.
• Exposure to varied conditions including noise, heat, cold, slippery surfaces, wet areas, and dirty environments.