2 часа назад
Government Operations Analyst (Cybersecurity)
100 000 - 110 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Government Operations Analyst (Cybersecurity): Supporting fulfillment, customer service, technical deployments, and operational readiness for privacy-focused communications solutions serving government and national security customers with an accent on mission-critical delivery, post-deployment troubleshooting, and release QA. Focus on leading hardware rollouts, validating device and secure-network compatibility, resolving complex technical issues, and translating system failures into actionable go/no-go decisions.
Location: Hybrid in Arlington, Virginia, United States
Salary: $100,000–$110,000 per year, geo-adjusted based on location and dependent on experience and interview performance.
Company
is a privacy-first mobile carrier building secure wireless infrastructure and privacy-focused communications solutions for consumers, businesses, and government agencies.
What you will do
- Own operational outcomes for the Government and National Security stream, supporting fulfillment, customer service, and mission success.
- Act as the Tier 2 technical authority for post-deployment issues and coordinate complex troubleshooting with engineering and mission partners.
- Lead hardware and specialized-service deployments, including delivery, integration, and operator onboarding.
- Execute end-to-end QA for weekly releases across devices, operating systems, and secure network layers.
- Create technical SOPs, field manuals, playbooks, and scalable support documentation.
- Lead high-stakes technical communication and provide actionable go/no-go recommendations to commanders and stakeholders.
Requirements
- 4–5+ years of experience in technical operations, mission support, or high-pressure operational roles in military, law enforcement, or national security environments.
- Active Secret clearance required, with the ability to upgrade to TS/SCI.
- Bachelor’s degree or equivalent professional experience.
- Ability to manage high-volume workflows, competing priorities, and surge requirements with precision.
- Ability to lead technical dialogues and translate complex system failures into clear operational decisions.
- Experience or aptitude in managing personnel and building support teams.
Nice to have
- Experience with CONUS or OCONUS/deployed supply chain operations.
- Hands-on mobile application testing on iOS and Android, including regression testing and structured bug reporting.
- Familiarity with RF communications, cellular architecture, LTE/5G, or complex signal flows.
- Experience with government agency procurement, security, and operational requirements.
- Experience in zero-downtime or mission-critical operational environments.
Culture & Benefits
- High-trust, high-expectation environment with a flat structure and cross-functional collaboration.
- Meaningful equity and competitive, location-adjusted compensation.
- 401(k) match and 100% coverage of medical, dental, and vision premiums for employees and dependents.
- 12 weeks of paid parental leave for all parents, with no waiting period.
- Unlimited PTO and stipends for family-forming needs and gender-affirming care.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
3 дня назад
Technical Support Engineer (Cybersecurity)
91 100 - 147 400$
4 дня назад
IT Support Engineer (Aerospace)
70 000 - 110 000$
Baseten
6 дней назад
IT Support / Operations Engineer
125 000 - 170 000$
6 дней назад
Customer Onboarding Engineer (Cybersecurity)
126 000 - 140 000$
4 дня назад
Technical Support Analyst (Tier II)
75 000 - 95 000$
5 дней назад
Senior HQ Support Engineer
81 850 - 115 000$