3 часа назад
HR Shared Services Representative
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Shared Services Representative (Workday/HR Operations): Supporting employee lifecycle transactions, benefits administration, recruiting coordination, onboarding, and work authorization processes with an accent on accurate case management, confidential data handling, and cross-time-zone interview logistics. Focus on resolving employee inquiries, coordinating complex hiring workflows, maintaining compliance records, and improving employee experience reporting.
Location: Manila, Philippines. Proof of the right to work in the Philippines is required.
Company
develops low-cost, low-power programmable logic and power management solutions for customers worldwide.
What you will do
- Handle Tier 1 and Tier 2 employee inquiries through Workday Help and support employee lifecycle transactions, including job changes, terminations, leave initiations, and personal data updates.
- Support benefits administration, prepare employment and offer letters, maintain HR knowledge base articles, and assist with audits and documentation.
- Coordinate interviews, including complex multi-panel and executive interviews across time zones, while serving as the primary candidate contact.
- Manage interview logistics, background checks, references, pre-employment screening, offer preparation, and new-hire onboarding tasks.
- Collect and report employee experience data, maintain employee-facing content, and coordinate recognition programs and HR communications.
- Administer right-to-work and work authorization processes outside the US, including re-verification tracking and self-audits.
Requirements
- 2–4 years of experience in HR operations, HR coordination, recruiting coordination, or People Operations.
- Hands-on experience with Workday as an HRIS or ATS, including transaction processing, reporting, and case management.
- Strong organization, follow-through, communication, accuracy, and confidentiality when managing competing priorities and sensitive data.
- Proficiency with Microsoft Excel, Outlook, Teams, and Zoom for data management, scheduling, collaboration, and virtual events.
- Familiarity with employment verifications and basic HR regulatory requirements.
- Successful background and reference checks are required.
Nice to have
- Experience supporting multinational employees across functions and time zones.
- Exposure to ticketing or case management systems.
- Experience in a technology or high-growth company.
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field.
Culture & Benefits
- Fast-paced, results-oriented environment with a team-first approach.
- Opportunity to build broad HR expertise across shared services, recruiting, onboarding, compliance, and employee experience.
- Access to AI productivity tools such as Claude, Microsoft Copilot, and ChatGPT for drafting, research, and operational efficiency.
- Comprehensive compensation and benefits programs.
- Inclusive workplace that values diverse individuals, ideas, perspectives, and experiences.
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