6 дней назад
CPS Learning Admin Junior Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
CPS Learning Admin Junior Specialist (Learning Administration): Managing employee and external stakeholder inquiries, training coordination, learning communications, scheduling, and training logistics with an accent on accurate service delivery and confidential information handling. Focus on resolving learning issues through ServiceNow and other channels, coordinating with learning academies and stakeholders, and improving learning administration processes.
Location: Makati City, Philippines
Company
is an international bank with 65,000 employees and operations in approximately 40 countries.
What you will do
- Respond to employee and external stakeholder inquiries about learn programs through ServiceNow, email, and other communication channels.
- Coordinate train administration, schedul, communications, logistics, and end-to-end learn processes.
- Identify exceptions, recommend solutions, and escalate concerns when required.
- Partner with learn academies, HR partners, employees, and other stakeholders to resolve concerns.
- Deliver customer support in line with service-level agreements and quality standards.
- Contribute to process improvements and handle confidential information professionally.
Requirements
- Bachelor's degree or equivalent experience.
- Experience in learn administration, train coordination, HR operations, shared services, or customer support.
- Excellent written and verbal English communication skills are required.
- Strong organization, attention to detail, analytical think, and problem-solv skills.
- Ability to manage multiple priorities, work independently, and collaborate effectively.
Nice to have
- Experience with ServiceNow or Workday.
Culture & Benefits
- International and diverse work environment.
- Collaborative culture focused on innovation and continuous learn.
- Opportunities for professional growth and development.
- Commitment to inclusion, equal opportunity, and employee support.
hirify.global-process">Hir process
- Submit an application through the official career site and Workday.
- Recruitment communications should come from official or Workday email addresses.
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