Field Service/Start-Up Engineer - BOEL - Prober

Location: North Phoenix (Deer Valley), United States; on-site customer service with travel of up to 50%.

Company

hirify.global develops and supports semiconductor manufacturing equipment through its U.S. subsidiary.

What you will do

• Provide technical support through on-site customer visits and resolve equipment issues.
• Install, repair, inspect, and maintain prober equipment according to company and customer requirements.
• Perform preventive maintenance and document service activities, repair records, reports, and customer communications.
• Train customers in safe equipment operation and basic troubleshooting procedures.
• Collaborate with Service Management, Engineering, Quality Assurance, and other teams on technical issues and process improvements.
• Promote safety, quality, risk awareness, and customer satisfaction while keeping current with service techniques and product updates.

Requirements

• High school diploma or equivalent.
• At least 1 year of relevant industry experience.
• Valid driver's license and clean driving record.
• Ability to troubleshoot and repair mechanical and electrical equipment using diagnostic tools, testing equipment, and software applications.
• Strong written and verbal communication, organization, documentation, and customer-facing explanation skills.
• Availability for frequent travel to customer sites, including travel of up to 50% and short-notice assignments.

Culture & Benefits

• Regular schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• Work may involve standing, reaching, stooping, kneeling, prolonged sitting, and moving loads of up to 50 pounds.
• Work environments may be noisy and distracting.
• Safety, quality, continuous learning, and corporate social responsibility are emphasized.