Manager Software Engineer (Performance and Reliability)

Location: Charleston, South Carolina, United States. If located within 40 km (25 miles) of a DXC office, onsite work is expected at least two days per week.

Company

hirify.global delivers enterprise technology, software, managed infrastructure, application modernization, and industry-specific solutions, including insurance platforms supported by AI-driven capabilities.

What you will do

• Lead reliability and performance improvements for targeted services, platforms, and programs.
• Operate across hybrid environments involving mainframe workloads, AWS-hosted services, and complex integrations.
• Define and improve SLIs, SLOs, runbooks, automation, and incident-response practices.
• Analyze metrics, logs, and traces to identify failure modes, bottlenecks, and root causes.
• Coordinate incident triage, post-incident reviews, and durable remediation with engineering, operations, delivery, and customer-facing teams.
• Improve system resilience, latency, capacity, and operational readiness while reducing MTTR and recurring incidents.

Requirements

• 7+ years of hands-on experience as a software engineer focused on performance and reliability.
• Bachelor’s degree in an IT-related field or at least 7 years of relevant experience.
• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.
• Experience with mainframe and COBOL applications, Java-based systems, cloud-native platforms, and AWS environments.
• Expertise in profiling, load and stress testing, latency analysis, capacity planning, application and infrastructure tuning, and troubleshooting.
• Experience with observability tools such as Dynatrace, virtual machines, container orchestration, CI/CD pipelines, networking, storage, and database or query tuning.

Culture & Benefits

• Hybrid work model emphasizing in-person collaboration and flexibility.
• Work across enterprise insurance systems used for policy administration, underwriting, claims, billing, analytics, and digital engagement.
• Operational work includes on-call execution and responding to urgent production incidents.
• Inclusive workplace with reasonable disability accommodations and equal employment opportunity practices.