Clinical Growth Support Manager (Healthcare)

Location: Remote; travel up to 10% for client demonstrations, conferences, and onsite meetings

Company

hirify.global develops digital behavioral health platforms that identify population risk, connect individuals with acuity-specific resources, and help healthcare organizations improve outcomes and reduce the total cost of care.

What you will do

• Design and deliver clinical product demonstrations for care management teams, medical directors, health plans, and executive stakeholders.
• Partner with sales on discovery calls, clinical storytelling, RFP responses, client presentations, and clinical positioning.
• Configure demo environments with realistic clinical data, caseloads, and workflows, and develop scripted patient journeys.
• Conduct organizational readiness assessments, refine clinical workflows, and lead ROI analyses using quality metrics and value-based care considerations.
• Guide clients through implementation, deliver clinical training, and support data-driven quality improvement initiatives.
• Collaborate with marketing, product, sales, and implementation teams on clinical collateral, messaging, and platform expansion opportunities.

Requirements

• Master's degree in social work, counseling, psychology, or a related behavioral health field.
• Active clinical license or certification such as LCSW, LPC, LMFT, CCM, PhD, or PsyD.
• At least five years of behavioral health clinical experience, preferably in an integrated care setting.
• Direct experience in a health system or health plan as a care navigator, care manager, or case manager.
• Knowledge of evidence-based mental health and substance use disorder practices, healthcare quality metrics, value-based care, and electronic health record workflows.
• Strong storytelling, stakeholder management, and clinical-to-economic communication skills.

Nice to have

• Experience with the Collaborative Care Model or other integrated behavioral health models.
• Healthcare consulting, training, implementation, project management, or quality improvement experience.
• Knowledge of Medicare and Medicaid reimbursement models.
• Previous experience in healthcare technology, pre-sales, sales engineering, or solutions consulting.
• Experience creating clinical content and campaign messaging with marketing teams.

Culture & Benefits

• Flexible work schedule and unlimited paid time off.
• Medical coverage, physical and mental wellness benefits, parental leave, and 401(k).
• Company-sponsored events, referral program, commuter benefits, and office amenities including a gym, massages, snacks, and a dog-friendly workplace.
• Equal opportunity workplace focused on improving behavioral healthcare access.
• HIPAA-compliant environment with defined information security and organizational security responsibilities.