8 часов назад
Tier 1 Data Center Technician (Active Secret Clearance)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Tier 1 Data Center Technician (Active Secret Clearance) (Enterprise Infrastructure): Monitoring and maintaining server environments for a federal government agency with an accent on system availability, incident response, and secure on-site operations. Focus on troubleshooting server issues, performing physical and virtual reboots, documenting changes, and supporting data center equipment and security procedures.
Location: Beltsville, Maryland, United States; on-site data center work required
Company
operates a federal government contracting business serving civilian, defense, and intelligence community customers through the Seneca Nation Group portfolio.
What you will do
- Monitor and maintain server environments for a federal government agency.
- Communicate system status to stakeholders and collaborate on issue resolution.
- Troubleshoot server problems with Systems Administrators and document maintenance changes, issues, and problems.
- Perform physical server reboots and virtual server reboots using VMware vSphere.
- Test connectivity, open outage tickets, and escalate complex issues to Level 2 Operations Engineers.
- Move data center equipment and assist with device and cable installation and removal while observing site conditions and security protocols.
Requirements
- Active Secret Clearance required.
- Degree in IT or 1–3 years of experience supporting enterprise infrastructure, data centers, or similar help desk environments.
- Experience with IT service management or ticketing tools, including ServiceNow.
- Knowledge of Microsoft 365 applications, including Outlook, SharePoint, Word, and Excel.
- Ability to work independently, meet deadlines, communicate effectively, and collaborate with colleagues and customers.
- Strong attention to detail and willingness to learn and adapt to changing technologies and processes.
Nice to have
- Knowledge of VMware vSphere.
Culture & Benefits
- Day shift: 6:00 AM–6:30 PM, Sunday through Tuesday and every other Wednesday.
- Essential Personnel role with on-site responsibilities.
- Medical, dental, vision, life, and disability coverage.
- Health savings and flexible spending accounts, voluntary benefit programs, and a 401(k) retirement plan.
- Paid leave, professional development opportunities, flexible work-life balance, and performance recognition programs.
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