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8 часов назад

Tier 1 Data Center Technician (Active Secret Clearance)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Tier 1 Data Center Technician (Active Secret Clearance) (Enterprise Infrastructure): Monitoring and maintaining server environments for a federal government agency with an accent on system availability, incident response, and secure on-site operations. Focus on troubleshooting server issues, performing physical and virtual reboots, documenting changes, and supporting data center equipment and security procedures.

Location: Beltsville, Maryland, United States; on-site data center work required

Company

hirify.global operates a federal government contracting business serving civilian, defense, and intelligence community customers through the Seneca Nation Group portfolio.

What you will do

  • Monitor and maintain server environments for a federal government agency.
  • Communicate system status to stakeholders and collaborate on issue resolution.
  • Troubleshoot server problems with Systems Administrators and document maintenance changes, issues, and problems.
  • Perform physical server reboots and virtual server reboots using VMware vSphere.
  • Test connectivity, open outage tickets, and escalate complex issues to Level 2 Operations Engineers.
  • Move data center equipment and assist with device and cable installation and removal while observing site conditions and security protocols.

Requirements

  • Active Secret Clearance required.
  • Degree in IT or 1–3 years of experience supporting enterprise infrastructure, data centers, or similar help desk environments.
  • Experience with IT service management or ticketing tools, including ServiceNow.
  • Knowledge of Microsoft 365 applications, including Outlook, SharePoint, Word, and Excel.
  • Ability to work independently, meet deadlines, communicate effectively, and collaborate with colleagues and customers.
  • Strong attention to detail and willingness to learn and adapt to changing technologies and processes.

Nice to have

  • Knowledge of VMware vSphere.

Culture & Benefits

  • Day shift: 6:00 AM–6:30 PM, Sunday through Tuesday and every other Wednesday.
  • Essential Personnel role with on-site responsibilities.
  • Medical, dental, vision, life, and disability coverage.
  • Health savings and flexible spending accounts, voluntary benefit programs, and a 401(k) retirement plan.
  • Paid leave, professional development opportunities, flexible work-life balance, and performance recognition programs.

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