Technical Lead Manager, Forward Deployed Engineering

Location: San Jose, CA, USA

Company

hirify.global provides data resilience and data security posture management solutions for organizations worldwide.

What you will do

• Lead, hire, onboard, coach, and develop a team of Forward Deployed Engineers.
• Own delivery across multiple enterprise accounts, including milestones, risks, timelines, workload allocation, and customer outcomes.
• Manage expectations with executive and technical stakeholders and establish clear status, tracking, and escalation practices.
• Review solution architecture, guide complex technical decisions, and support customer escalations across cloud, hybrid, and on-premises environments.
• Define reusable technical patterns, standards, and playbooks to improve delivery quality and consistency.
• Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on delivery, escalations, and roadmap feedback.

Requirements

• 8–12+ years of experience in technical, customer-facing delivery roles such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting.
• Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development.
• Strong program and delivery management experience across multiple customer accounts, timelines, risks, and priorities.
• Technical depth in Kubernetes, containers, Linux, cloud platforms, hybrid environments, deployment infrastructure, and architecture review.
• Experience leading customer escalations and communicating with executives, business leaders, engineers, and internal teams.
• Working knowledge of data security, privacy, governance, or regulatory topics, plus experience with AI-native tools, automation, and modern engineering workflows.

Nice to have

• Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains.
• Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale.
• Familiarity with GDPR, SOC 2, or ISO 27001 across multiple geographies.
• Experience with delivery or project management tools and geographically distributed teams.

Culture & Benefits

• Unlimited paid time off, 12 paid holidays, 24 paid volunteer hours annually, and global self-care days.
• Paid parental leave, medical, dental, and vision coverage starting on the first day.
• Mental health support, therapy sessions, and digital wellness tools.
• 401(k) retirement plan with company matching contributions and tax-advantaged spending accounts.
• Learning libraries, mentoring, workshops, and annual learning events.