Director, Business Operations, IQVIA Digital

Location: New York, NY, United States of America

Annual base pay: $106,000–$295,300

Company

hirify.global provides clinical research services, commercial insights, healthcare intelligence, data, analytics, and healthcare technology for life sciences and healthcare organizations.

What you will do

• Lead and scale a centralized RFP capability across agency, pharmaceutical, partner, publisher, and data partnership segments.
• Own the full RFP lifecycle, including intake, qualification, prioritization, proposal development, cross-functional coordination, and submission.
• Build and govern commercial systems, KPI frameworks, repositories, review cadences, and operating rhythms across Sales, Account Management, Delivery, Finance, and Operations.
• Administer and optimize Workfront, including request queues, intake forms, routing logic, statuses, automations, permissions, and workflow standards.
• Coordinate contracting, pricing, discount approvals, purchase order setup, invoicing readiness, billing, and revenue recognition issue resolution.
• Build and lead the joint RFP and business operations team while coaching managers and individual contributors.

Requirements

• Leadership experience in business operations, sales operations, commercial enablement, RFP management, or a related function.
• Experience coordinating complex, multi-product proposals and cross-functional commercial processes.
• Ability to develop KPI frameworks covering financial, people, and process performance.
• Experience with commercial workflow and CRM systems such as Workfront and Salesforce.
• Strong collaboration skills across Sales, Account Management, Product, Delivery, Finance, Legal, and Operations.
• Ability to work in New York, NY, United States of America.

Culture & Benefits

• Work across strategy, account management, delivery, business operations, product, finance, legal, and sales operations.
• Focus on customer-first, insights-driven, integrated omnichannel solutions.
• Opportunity to improve sales productivity, deal velocity, revenue visibility, and operational consistency.
• Health and welfare benefits may be available in addition to base pay.
• Potential incentive plans, bonuses, and other compensation may be offered depending on the position.