Product Manager, Services and App

Location: Cottonwood Heights, Utah, United States; hybrid with three days per week in the office and a mandatory in-person interview

Company

hirify.global is an outdoor retail company developing products and services for skiing, snowboarding, cycling, and related adventure activities.

What you will do

• Own the product vision, roadmap, and execution for services including discovery, scheduling, pricing, payment, status updates, and post-service follow-up.
• Build service attach experiences across online, mobile app, and retail channels.
• Develop scheduling and capacity solutions covering appointment availability, technician capacity, turnaround times, and booked-out availability.
• Partner with shop teams, technicians, mobile service operations, engineering, design, merchandising, marketing, analytics, retail, and operations.
• Own the mobile app roadmap, including retention, engagement, app-exclusive experiences, notifications, lifecycle messaging, and release cadence.
• Define metrics, instrument initiatives, run experiments, and use data to guide product decisions and services expansion.

Requirements

• 3–5+ years of product management experience.
• Experience with real-world operational products such as services, bookings, scheduling, appointments, fulfillment, or marketplaces with supply constraints.
• Experience owning a consumer mobile app or commerce product with a meaningful mobile surface, including retention, engagement, and release cycles.
• Demonstrated revenue or conversion impact with measurable results.
• Strong analytical and experimentation skills using GA4, Looker, SQL, or similar tools.
• Excellent communication skills and the ability to influence cross-functional and field stakeholders.

Nice to have

• Hands-on experience using AI tools in product workflows, prototyping, and automation.
• Experience scaling services or attach revenue alongside a core product business.
• Experience working with technicians, installers, or mobile workforces.
• Experience with mobile lifecycle messaging and push notification strategy.
• Background in outdoor, snowsports, cycling, or powersports retail.

Culture & Benefits

• End-to-end ownership across services and mobile app product surfaces.
• Cross-functional work spanning engineering, retail operations, marketing, merchandising, and product.
• Paid time off policies and a 401(k) match.
• Medical, dental, vision, and supplemental insurance policies.
• Employee discounts across the company portfolio.

Hiring process

• Recruiter screen followed by a take-home AI or product-building challenge.
• Hiring manager interview and case discussion focused on services growth and app retention.
• Mandatory in-person interview at the Cottonwood Heights office, followed by reference checks and an offer.