Inside Sales Specialist (Industrial Automation)

Location: Rochester, NY, USA; hybrid work

Salary: USD 26–33.60 per hour

Company

hirify.global is a global flow control and instrumentation company serving industries including oil and gas, water, shipping, pharmaceuticals, and food.

What you will do

• Receive, prioritize, and process customer requests for quotation from web portals, direct inquiries, and sales referrals.
• Analyze customer requirements and project specifications to select and size appropriate product solutions.
• Collaborate with engineering, purchasing, sales, and manufacturing teams to develop technical and commercial proposals.
• Prepare quotations covering technical information, commercial terms, pricing, and delivery timelines.
• Review purchase orders, generate complete manufacturing orders, and coordinate handoffs to contracts and production teams.
• Provide technical and commercial support, manage project follow-up, and improve sales-support tools and processes.

Requirements

• Experience in inside sales, sales support, or customer communication roles.
• Experience with quotation development, pricing analysis, cost estimation, and CRM practices.
• Strong Microsoft Office skills, communication abilities, organization, and time management.
• Ability to manage multiple priorities, solve problems analytically, and work independently and collaboratively.
• Commitment to quality customer service and effective communication with internal and external stakeholders.

Nice to have

• Experience with electronic sales portals, procurement platforms, sales pipeline management, and forecasting.
• Background in industrial automation, instrumentation, manufacturing, or technical sales.
• Knowledge of actuators, controls, solenoids, positioners, or limit switches.
• Advanced English proficiency for technical reading and writing.
• Experience negotiating, developing technical documentation, or improving operational processes.

Culture & Benefits

• Collaborative, fast-paced work environment.
• Opportunity to contribute to engineering excellence and operational efficiency.
• Work with products supporting the movement of liquids, gases, and powders across multiple industries.
• Full-time employment within a global organization undergoing growth and change.