Global Channel Operations Manager

Location: United States - Remote

Base salary: $120,000-$125,000 per year, plus annual variable pay.

Company

hirify.global develops software products and operates a global revenue and channel ecosystem supported by partner programs, marketplaces, and sales operations infrastructure.

What you will do

• Support the Global Channel Sales organization and manage the Channel Partner Program.
• Administer partner rebates, referral fees, Market Development Funds, payments, and incentive programs.
• Manage the Impartner PRM platform, partner portal, partner data, Salesforce processes, deal registration, and channel reporting.
• Own partner onboarding, compliance, training content, certification data, and partner-facing resources in Highspot or an equivalent platform.
• Manage partner contracts and the partner support ticket queue, including issue triage and resolution.
• Support Alliance and Marketplace operations for platforms such as AWS and GCP while coordinating with Finance, Marketing, Legal, and Channel Sales leadership.

Requirements

• 5+ years of experience in Sales Operations, Channel Operations, or Channel Management.
• Experience managing partner programs and supporting stakeholders across internal and partner or distribution organizations.
• Experience administering a PRM or partner portal platform, Salesforce.com, and a contract or e-signature tool such as DocuSign.
• Strong written and verbal communication, organization, attention to detail, process orientation, and judgment in resolving complex issues.
• Ability to coordinate cross-department resources, manage multiple priorities, and drive partner growth initiatives.
• An undergraduate degree is preferred.

Nice to have

• Experience with Highspot or an equivalent sales content platform.
• Experience with BI or reporting tools such as Qlik.
• Experience with commission or incentive platforms such as CaptivateIQ.

Culture & Benefits

• Remote work arrangement for the United States.
• Medical and dental coverage.
• 401(k) plan.
• Paid time off options.
• Compensation includes annual variable pay based on performance.