14 дней назад
Client Operations Specialist - Intelligent Operations
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Operations Specialist - Intelligent Operations (Sales Operations): Managing the customer transaction lifecycle from quote to cash while supporting Client Directors with pipeline management, pricing, proposals, and account service. with an accent on Salesforce coordination, vendor relationships, margin calculations, and resolving customer issues. Focus on maintaining accurate forecasts, coordinating internal resources, and protecting gross profit margin in a high-volume sales environment.
Location: Remote within the United States; must be available in EST or CST
On-Target Earnings: $75,000–$100,000 per year, including base salary and applicable target bonus.
Company
builds platforms for digital business using cloud infrastructure, automation, analytics, and software delivery.
What you will do
- Manage the customer transaction lifecycle from quoting through cash collection and coordinate internal support resources.
- Review and maintain sales pipelines and forecasts with assigned Client Directors in Salesforce.
- Resolve customer questions and issues while coordinating with internal and external support teams.
- Prepare customer pricing, proposals, quotes, and value-added account materials.
- Support vendor relationships, special pricing requests, order processing, and document verification.
- Maintain client profiles, quote records, invoice-aging reviews, and account documentation.
Requirements
- Bachelor’s degree required.
- 2–3 years of sales support experience preferred, ideally in the technology industry.
- Experience in a high-volume, fast-paced sales environment.
- Ability to analyze client needs, connect them to company offerings, and communicate effectively with internal and external stakeholders.
- Strong organizational, time-management, multitasking, mathematical, and problem-solving skills, including the ability to calculate gross profit margin percentages.
- Ability to work independently under pressure with minimal supervision and maintain availability during EST or CST hours.
Nice to have
- Experience with Salesforce or another CRM.
- Sales support experience in the technology industry.
Culture & Benefits
- Remote work arrangement for candidates in the United States.
- Medical, dental, and vision insurance.
- 401(k) plan.
- Paid company holidays, paid time off, and paid parental and caregiver leave.
- Certification sponsorship, professional development, and cross-department training opportunities.
- Equal-opportunity workplace focused on inclusion, belonging, and work-life balance.
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