Digital Brand Account Manager (Ecommerce)

Location: Meadow Ln, Shirebrook, Mansfield, UK

Company

Frasers Group operates a retail brand ecosystem spanning sports, premium, luxury, lifestyle, and gaming brands, including hirify.global, Sports Direct, USC, Frasers, and GAME.

What you will do

• Manage relationships with dropship partner brands and act as the main contact for internal brand, commercial, ecommerce, marketing, and analytics teams.
• Prospect new categories and partners, support onboarding, and negotiate trading terms and product ranges.
• Analyse sales, margins, pricing, and site search data to identify product, category, and brand opportunities.
• Launch new product ranges, review inventory, and improve partner sales potential and margins.
• Enrich product data, improve website merchandising, and execute retail media and other commercial campaigns.
• Monitor partner standards, including fulfilment SLAs, customer service responses, and product content quality.

Requirements

• 1–2 years of experience in buying, ecommerce trading, or account management.
• Strong commercial understanding of margins, pricing, and trading terms.
• Confidence negotiating with partners and holding them to agreed standards.
• Ability to analyse sales and site data and communicate conclusions clearly.
• Strong written and verbal communication, relationship-building, organisation, and attention to detail.
• Advanced Excel and good PowerPoint skills; understanding of ecommerce, dropship, or marketplace processes is desirable.

Culture & Benefits

• Full-time employment within a retail business focused on digital innovation and brand experiences.
• Employee recognition and reward programmes, including Frasers Champion and Fearless 1200.
• Head office employees spend one to two days each financial year in a store or warehouse to understand frontline operations.
• Free gym classes, discounted gym memberships, and access to the Frasers Fit wellbeing programme.
• Free access to Retail Trust support, including a 24-hour wellbeing helpline, counselling, and financial and legal assistance.

Hiring process

• Recruiter interview focused on behaviour and alignment with company culture and values.
• One or two further interviews with the hiring manager and wider team.
• Later stages may include a presentation or practical task.