TechOps Engineer (AI)

Location: Berlin, Germany

Company

hirify.global builds a scalable promotions engine with a product engineering organization based in Berlin.

What you will do

• Identify operational toil across R&D and build scripts, automation, and internal tools to eliminate repetitive work.
• Design and integrate AI agents for operational workflows with guardrails, monitoring, and human oversight.
• Own and optimize Incident.io workflows, integrations, and automation, and contribute to post-incident reviews.
• Maintain monitoring, alerting, dashboards, and other observability tooling while investigating logs, metrics, and production data.
• Turn operational procedures into clear, automated runbooks in partnership with SRE and R&D teams.
• Support database maintenance, health checks, and release and deployment workflows affecting production reliability.

Requirements

• 2–4 years of experience in TechOps, DevOps, SRE, Production Engineering, or a similar technical role.
• Experience operating production systems in a SaaS or cloud environment.
• Comfort with Linux, command-line tools, logs, monitoring, scripting, and automation.
• Structured troubleshooting skills and a proactive approach to improving systems, processes, and tooling.
• Ability to collaborate with engineers across different teams and develop deeper expertise in production reliability.
• Experience with the listed production stack, including GCP, Kubernetes, Terraform, Helm, Grafana, Datadog, Sentry, PostgreSQL, Go, Python, Bash, and CI/CD tooling.

Nice to have

• Familiarity with SRE concepts such as SLIs, SLOs, and error budgets.
• Experience with observability platforms such as Grafana, Datadog, Prometheus, or Sentry.
• Experience with Kubernetes, GCP, APIs, integrations, CI/CD, or infrastructure automation.

Culture & Benefits

• International, diverse, collaborative, and flexible work environment.
• €1,000 annual learning budget and free German language courses.
• 30 days of annual leave plus paid birthday and moving days.
• Home office setup budget and monthly home office allowance.
• Ability to work from abroad worldwide for up to 90 days.
• Mental health support, Urban Sports Club membership, pension contribution subsidy, public transport subsidy, and BusinessBike access.
• Dog-friendly Berlin office and family-friendly working arrangements.

Hiring process

• Apply directly through the application form.