Agent Licensing & Contracting Coordinator (Insurtech)

Location: Uncasville, Connecticut, United States; onsite office environment

Company

hirify.global is an independent distributor of life, health, and wealth insurance products with a strong insurtech focus, supporting independent agents and clients nationwide.

What you will do

• Process new agent contracting applications with multiple life insurance carriers and review submissions for accuracy and completeness.
• Monitor contract submissions, follow up with carriers, and maintain accurate records of contract statuses and requirements.
• Process contract maintenance requests, including name, banking, contract level, hierarchy, upline, termination, and reinstatement updates.
• Act as a liaison between agents, carrier representatives, administrative staff, and internal stakeholders.
• Research and resolve contracting issues, processing delays, commission-related updates, and missing documentation.
• Educate agents on carrier requirements and provide professional support for inquiries and escalations.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
• Experience working with multiple systems and databases simultaneously.
• Strong attention to detail, accuracy, organization, and time management.
• Excellent verbal and written communication and customer service skills.
• Ability to prioritize multiple requests, solve problems, remain professional under pressure, and adapt to changing procedures.

Nice to have

• Previous experience in insurance contracting, licensing, administration, customer service, or a related field.
• Experience with life insurance carrier contracting processes.

Culture & Benefits

• Fast-paced office environment supporting life insurance agent contracting operations.
• Frequent interaction with agents, carrier representatives, and internal departments.
• Competitive compensation package and benefits for employees and their families.
• Professional growth opportunities within a hyper-growth company.
• Collaborative, service-oriented environment with an emphasis on employee support.