Forward Deployed Engineer - AI Cybersecurity
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Central / MidEast / Midwest United States; candidates must be located in or able to relocate to the Central United States. The role operates in the CST / MST time zone and supports clients in that territory.
Annual base pay: $138,400.00–$207,600.00, plus possible incentive compensation, bonuses, restricted stock units, and benefits.
Company
develops technologies that help organizations create, secure, and operate applications, with a focus on cybersecurity and enterprise digital infrastructure.
What you will do
- Lead technical onboarding and implementation for new enterprise customers, including scope, milestones, planning, and success metrics.
- Own the post-sales technical relationship with customer engineering and security teams.
- Develop implementation plans that help customers achieve first time to value quickly and reliably.
- Identify blockers, expectation gaps, and skill gaps; manage risks and escalate issues when needed.
- Coordinate with Sales, Engineering, Services, Product, Support, and Development teams to ensure effective handoffs and issue resolution.
- Document technical guides, repeatable processes, implementation templates, and internal runbooks while gathering customer feedback for future product and service improvements.
Requirements
- 8+ years of experience in a post-sales technical role such as Technical Account Manager, Solutions Engineer, Integration Engineer, or Implementation Consultant.
- Experience building or deploying AI systems or applications.
- Strong understanding of enterprise infrastructure, including networking, containers, and security protocols.
- Experience leading on-premises, hybrid, or complex SaaS deployments.
- Experience working with enterprise customers in regulated industries.
- Strong communication, project management, self-direction, and risk-management skills in high-growth environments.
Nice to have
- Experience with AI/ML or cybersecurity products.
- Red Hat Certified Specialist in OpenShift Administration certification.
Culture & Benefits
- Full-time employment with a competitive salary, commission, and benefits package.
- Opportunities for career growth and advancement.
- Work in a high-growth AI security environment with cross-functional collaboration.
- Benefits may include incentive compensation, bonuses, restricted stock units, and other company benefits.
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