Field Engineer (Autonomous Vehicles)

Location: On-site in Tokyo, Japan, with occasional work at the Yokohama office; Monday–Sunday rota with shifts from 06:30–15:30 or 14:30–23:30, including weekends.

Company

hirify.global is building an AI platform for autonomous driving that learns from real-world experience and supports scalable vehicle automation.

What you will do

• Perform on-site fault triage, diagnosis, and repair of vehicle software and hardware issues.
• Respond to fleet incidents within the 5-minute response target to maintain vehicle uptime.
• Follow approved fault diagnosis, repair, safety, and compliance procedures.
• Collaborate with field engineers, engineering, drivers, operations, and global support teams.
• Provide repair updates and handovers across geographical locations.
• Participate in on-call rotations and contribute to continuous improvement of field engineering processes.

Requirements

• Japan Driver’s License required.
• Japanese at N2 level or above and fluent English required.
• Strong knowledge of vehicle diagnostics, software and hardware fault triage, and repair processes.
• Ability to troubleshoot quickly while meeting strict service-level targets.
• Understanding of safety protocols, incident management, and operational procedures.
• Experience with diagnostic tools, software monitoring platforms such as Datadog and Mender, and JIRA.

Nice to have

• Degree in automotive, mechanical, electrical/electronic engineering, computer science, robotics, or a related discipline.
• Experience with fleet operations, automotive systems, ADAS, or on-road testing.
• High-voltage/EV certification and practical experience diagnosing EV systems.
• Experience turning recurring vehicle issues into improvements in repair processes, uptime, and operational safety.

Culture & Benefits

• Fast-paced environment with ownership in a newly established Fleet Operations function.
• Market-benchmarked salary and meaningful equity participation.
• Relocation support and visa sponsorship where applicable.
• Learning and development budgets for training, conferences, and professional growth.
• Health, dental, retirement or pension benefits, wellbeing support, and enhanced parental leave where applicable.

Hiring process

• Recruiter interview, competency interview, deep-dive technical interview, and final mission and values interview.
• Interviews are conducted online; employment is subject to training, pre-employment checks, health checks, and drug/alcohol testing.