15 часов назад
EOR Partnerships Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
EOR Partnerships Specialist (Global Payroll/Operations): Managing a 160+ country EOR partner network with an accent on SLA performance, escalations, contracts, and partner quality. Focus on building scalable partnership processes, resolving root-cause issues, and improving partner performance across multiple regions.
Location: Remote; listed locations include Spain, South Africa, Poland, and the Philippines. The role also offers work from anywhere.
Company
is a global employment, payroll, and spend platform supporting hiring, payments, compliance, and financial services in 150+ countries.
What you will do
- Manage a portfolio of EOR partners across multiple regions and serve as the primary partner contact.
- Run performance reviews and track KPIs, SLAs, and improvement plans.
- Own partner escalations from issue logging and root-cause analysis through resolution.
- Maintain partner contracts, pricing terms, and SLA documentation; support renewals and negotiations.
- Build partnership-management playbooks, trackers, reporting, and onboarding handoffs.
- Contribute to country guides, partner FAQs, and operational documentation.
Requirements
- 4–6 years of experience in vendor management, partner management, account management, or operations.
- Experience in EOR, global payroll, HR services, or a related field.
- Understanding of EOR models and in-country partner operations.
- Demonstrated ability to manage partners against SLAs and drive measurable performance improvements.
- Strong spreadsheet, reporting, and project management skills, with the ability to manage multiple partners and countries remotely.
- Strong written and spoken English and the ability to hold partners accountable while maintaining effective relationships.
Nice to have
- Startup or high-growth experience, particularly in the EOR space.
- Experience leading or building a small team.
Culture & Benefits
- Remote-first work environment with the ability to work from anywhere.
- Opportunity to own a 160+ country partner network and build a partnership-management function from the ground up.
- Clear growth path toward leading a dedicated team.
- Work in a profitable, fast-scaling company that supports 35,000+ workers in 150+ countries.
- Exposure to global payroll, financial products for distributed teams, and AI initiatives.
- Inclusive environment that values different perspectives and authentic participation.
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