Engineer II - Customer Quality (Semiconductor Manufacturing)

Location: Philippines - Mphil 1

Company

hirify.global develops semiconductor products and solutions for technologies used around the world.

What you will do

• Review, prioritize, and manage submitted customer quality incidents through closure.
• Assemble and lead cross-functional teams using the 8D problem-solving process.
• Coordinate failure analysis, root-cause investigations, and corrective and preventive actions.
• Assess risks, define containment and mitigation plans, and verify the sustained effectiveness of implemented actions.
• Maintain the customer incident management database and produce customer updates and quality reports.
• Analyze performance metrics and drive systemic improvements in product quality and incident management.

Requirements

• Bachelor of Science degree in Engineering, preferably Electronics or Electrical Engineering.
• Minimum four years of relevant experience in a semiconductor manufacturing environment, including Quality and Reliability, Failure Analysis, Product Engineering, or Process Engineering.
• Knowledge of semiconductor manufacturing processes from wafer fabrication through assembly, testing, warehousing, and shipping.
• Knowledge of semiconductor product function, specifications, reliability, applications, IC failure analysis, and failure mechanisms.
• Experience with quality tools and methods including FMEA, Control Plans, 5-Why, Fault Tree Analysis, 8D problem solving, ISO and automotive standards, statistics, or Six Sigma.
• Good written and verbal English communication skills, leadership and analytical skills, multitasking ability, and proficiency with Microsoft Word, Excel, PowerPoint, and related applications.

Culture & Benefits

• Full-time employment within a global organization.
• Travel requirement of 0%–25%.
• Employee development and leadership growth programs.
• Culture emphasizing trust, empowerment, respect, diversity, communication, and community.