1 день назад
Operations Associate (LATAM Remote, Buenos Aires Hybrid Preferred)
2 000 - 3 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Associate (AI/SaaS): Managing recruiting outreach, interview coordination, billing follow-ups, account changes, and operational administration with an accent on written communication, process ownership, and accurate execution. Focus on building candidate funnels, reconciling payments, maintaining CRM data, and documenting repeatable workflows while working US Eastern hours.
Location: Remote across Latin America; candidates in Buenos Aires who can work hybrid from the Vicente Lopez WeWork office are strongly preferred. US Eastern hours required.
Salary: $2,000–$3,000 USD per month total compensation, including base pay and a monthly performance bonus.
Company
is a bootstrapped, profitable communication, automation, and AI agent platform serving more than 1,000 businesses through calls, texts, email, shared inboxes, and workflow automation.
What you will do
- Build candidate lists for open roles using Sales Navigator and Juicebox.
- Write and send personalized outreach from the CEO’s LinkedIn account, manage replies, and route candidates to screening calls or Loom submissions.
- Maintain Ashby, schedule interviews and reference calls, follow up on interviewer feedback, and report weekly recruiting funnel metrics.
- Monitor Stripe for failed payments and overdue invoices, reconcile checks, and follow billing issues through resolution.
- Process upgrades, downgrades, and churn across Stripe, HubSpot, and internal tools while keeping customer records accurate.
- Handle Deel onboarding and offboarding, travel and dinner bookings, vendor administration, partner administration, and process documentation.
Requirements
- Full English fluency in written and spoken communication.
- Availability during US Eastern hours.
- Excellent writing, organization, ownership, judgment, and attention to detail.
- Comfort with daily outreach volume, funnel metrics, feedback, and changing responsibilities.
- Experience using AI tools and interest in automating repetitive work.
- Ideally 1–3 years of experience as an SDR, recruiting coordinator, or operations associate at a SaaS or technology company selling into the US.
Nice to have
- Experience with Stripe, HubSpot, or Ashby.
- Experience at a SaaS or technology company serving US customers.
Culture & Benefits
- Bootstrapped, profitable company focused on revenue, speed, and measurable results.
- Direct work with the CEO and exposure to company-wide operational decisions.
- Opportunity to grow into partner administration, process documentation, and broader operations responsibilities.
- WeWork membership included for Buenos Aires hires.
- Work that changes as the company and operations team grow.
Hiring process
- Application review by the CEO followed by a 30-minute call.
- Short take-home assignment covering outreach messages and a billing scenario, presented during a 30-minute call.
- Additional 30-minute call with another key member, followed by an offer.
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