Immigration and Mobility Associate

Location: Hybrid in New York, NY or San Francisco, CA; remote work is limited to the US. Relocation expense coverage is available for relocation to NYC or SF if needed.

Salary: $79,000–$138,000 nationwide target base salary, or $88,000–$154,000 SF/NY OTE, plus equity. Final compensation depends on location and level.

Company

Ramp builds smart financial infrastructure that automates payment authorization, risk flagging, spend categorization, and financial close processes for businesses.

What you will do

• Coordinate immigration, work-authorization, relocation, and business-travel cases with employees, external counsel, vendors, and internal partners.
• Maintain case trackers, deadlines, documents, status updates, handoffs, dashboards, and operational metrics.
• Provide clear employee communications, route legal or exceptional questions to counsel or the Lead, and identify cases at risk.
• Build workflows, intake forms, templates, knowledge resources, self-service content, and AI-enabled tools.
• Test and document automations with privacy, data-quality, and human-escalation controls.
• Prepare case trends, SLA performance, feedback, and unresolved risks for vendor meetings and quarterly business reviews.

Requirements

• 3+ years of experience in People Operations, immigration operations, global mobility, employee lifecycle operations, or another high-detail service environment.
• Strong process-management skills and the ability to manage multiple deadlines with consistent follow-through.
• Hands-on experience improving workflows with AI, automation, spreadsheets, dashboards, ticketing, or related tools.
• Clear, empathetic written communication and discretion when handling sensitive employee information.
• Ability to work within defined policies, recognize risk, and escalate promptly.

Nice to have

• Experience coordinating immigration, work authorization, relocation, or external counsel and vendor workflows.
• Experience building employee-facing guides, operational dashboards, or self-service tools.
• Familiarity with UK, Canadian, or broader international employment processes.

Culture & Benefits

• Flexible paid time off and centralized home-office equipment ordering.
• Health and wellness stipend, weekly coffee stipend, and budget for intra-office travel.
• Medical, dental, and vision coverage, with additional regional insurance and retirement plans.
• 401(k) with employer match, fertility benefits, parental leave, life and disability coverage, and pet insurance.
• In-office meals, snacks, drinks, and other workplace perks.