Business Systems Lead (Fintech)

TL;DR

Business Systems Lead (Fintech): Leading high-impact projects from inception to completion, ensuring that each initiative aligns with the company's strategic goals and delivers measurable results. Serving as the tech lead for a team of system leads providing technical strategy for platform improvement and project deliverables. Focus on Salesforce ecosystem including Service Cloud and project management.

Location: REMOTE U.S.

Salary: $130000 - $170000 (CA, WA, NY, NJ, CT)
Salary: $115000 - $155000 (all other U.S. states)

Company

hirify.global is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

What you will do

• Own and optimize Salesforce as the primary CRM, ensuring it meets business needs across Servicing, operations, compliance, and customer success.
• Set technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
• Collaborate across teams in the product development lifecycle to ensure technical sustainability, risks and trade-offs are well understood and managed.
• Maintain and Support the developed integrations between Salesforce and core systems (Snowflake, Amazon Connect, internal tools ) to enable seamless Case Creations flows and automation.
• Develop and enforce best practices for system governance, security, and data integrity, ensuring compliance with fintech regulations.

Requirements

• Either equivalent practical experience or a Bachelor’s degree in a related field
• 5+ years of experience in Business Systems Engineering, Software or Enterprise Applications, preferably in a fintech, SaaS, or high-growth tech environment.
• Deep expertise in Salesforce (certifications preferred: Salesforce Admin, Advanced Admin, Platform App Builder, Developer I).
• Experience implementing and improving Salesforce platform observability and availability best practices within platform.
• Experience with Salesforce Service cloud functionality such as, Case Management, Knowledge Base, Omni-Channel, and Service Console configurations.
• Familiarity with Lightning web components, Apex, BuildKite, Github and other development or CI/CD tools within Salesforce.

Culture & Benefits

• hirify.global covers all premiums for all levels of health care coverage for you and your dependents.
• Generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
• An employee stock purchase plan enabling you to buy shares of hirify.global at a discount.