3 дня назад
Customer Data Services Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Data Services Specialist (Excel/data transformation): Cleaning and transforming customer business data into Watershed templates while helping customers prepare reliable sustainability data, with an accent on data quality, traceability, and clear communication. Focus on assessing messy datasets, documenting data manipulations for third-party verification, and translating customer feedback into product improvements.
Location: New York or San Francisco, United States; in-office four days per week
Fixed-term position starting at the beginning of January 2027, with a minimum commitment of four months and a possible extension of up to three additional months.
Company
provides an enterprise sustainability platform for managing climate and ESG data, producing audit-ready reporting metrics, and supporting corporate decarbonization.
What you will do
- Clean and transform customer business data into templates.
- Partner with customers to understand raw data and recommend preparation practices.
- Explain data issues, impacts, options, and trade-offs to non-technical stakeholders.
- Assess and execute data-cleaning approaches using sound judgment.
- Document data decisions and manipulations for traceability during third-party verification.
- Synthesize customer feedback to improve processes and inform product development.
Requirements
- Up to two years of experience working with large data files in Excel, including internships, co-ops, or academic projects.
- Ability to work with complex, messy data and make it clean, structured, and trustworthy.
- Strong attention to detail and ability to validate completed work.
- Ability to connect spreadsheet data to real-world business concepts and create concrete data frameworks.
- Strong written and verbal communication skills with non-technical audiences.
- Willingness to work from the New York or San Francisco office four days per week.
Nice to have
- Experience with Python or SQL.
Culture & Benefits
- Fixed-term employees receive compensation and benefits similar to full-time employees.
- Daily lunch is delivered to the office.
- Work is collaborative, customer-focused, and oriented toward team ownership and action.
- Reasonable interview accommodations are available for candidates with disabilities, health conditions, religious observances, neurodivergence, or pregnancy-related support needs.
Hiring process
- One to two introductory conversations with team members.
- A role-specific skill or experience interview.
- A virtual or in-person interview panel.
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