1 день назад
Data Analyst II (Analytics Focus)
85 000 - 115 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Data Analyst II (Analytics Focus) (SQL/Tableau): Analyzing operational data and building KPI dashboards for capacity planning, workforce analytics, and customer and call center operations with an accent on statistical modeling, forecasting, and data storytelling. Focus on translating ambiguous business questions into testable analyses, applying regression and simulation methods, and communicating actionable insights to operational leaders.
Location: Hybrid position based in the Phoenix office, with on-site work required three days per week from Tuesday through Thursday.
Salary: $85,000–$115,000 USD annually, plus a stock option plan.
Company
operates in the financial services sector and is building a high-growth, entrepreneurial environment focused on improving operational decision-making through analytics.
What you will do
- Consult with operations leaders to identify business problems and opportunities that can be addressed through data and analytics.
- Collect, analyze, and interpret large datasets from multiple sources to identify patterns, trends, and operational insights.
- Build data models, KPI frameworks, and dashboards that support capacity planning, workforce analytics, and performance measurement.
- Apply statistical, simulation, and forecasting methods, including regression, hypothesis testing, A/B testing, Monte Carlo simulation, and time series forecasting.
- Translate complex analyses into clear recommendations, visualizations, presentations, and data-driven narratives for non-technical stakeholders.
- Manage multiple analytics projects and improve analytical practices across customer and call center operations.
Requirements
- Bachelor’s degree in data analytics, mathematics, statistics, computer science, economics, or a related quantitative field, or equivalent experience.
- At least 3 years of experience in data analysis, visualization, and business requirements gathering.
- Advanced SQL knowledge and experience with data querying, mining, modeling, and database concepts.
- Experience applying statistical techniques and simulations to business problems, including regression, hypothesis testing, A/B testing, Monte Carlo simulation, or time series forecasting.
- Strong data storytelling, problem-solving, analytical, communication, presentation, and stakeholder collaboration skills.
- Strong proficiency with Tableau or related visualization tools, plus proficiency in Excel or Google Sheets.
Nice to have
- Financial services experience.
- Python proficiency with pandas, statsmodels, or scikit-learn for statistical analysis.
- Contact center analytics and A/B testing or experimentation framework experience.
Culture & Benefits
- Entrepreneurial, fast-paced, and high-growth working environment.
- Medical, dental, and vision insurance coverage.
- Flexible paid time off.
- Professional growth and development opportunities.
- Paid parental leave and health and wellness initiatives.
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