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3 дня назад

Client Services Coordinator 1 (Pharmaceutical)

37 400 - 93 600$
Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Client Services Coordinator 1 (Pharmaceutical): Supporting defined clients by answering queries, maintaining support logs, coordinating issue follow-through, and building business relationships with an accent on accurate communication and routine problem analysis. Focus on learning client support processes, gathering information to resolve issues, and coordinating with internal departments.

Location: Red Bank, New Jersey, United States

Salary: $37,400–$93,600 annualized base pay

Company

hirify.global provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

  • Train to provide day-to-day guidance and support to defined clients.
  • Learn the technical skills needed to answer client queries, maintain logs, and ensure follow-through.
  • Build effective business relationships and develop an understanding of client business needs.
  • Communicate support issues accurately and promptly to relevant internal departments.
  • Provide support to other team members.

Requirements

  • Bachelor’s degree.
  • Some related work experience.
  • Proficiency with PC applications such as Excel.
  • Effective written and oral communication skills across organizational levels.
  • Ability to perform routine analysis and gather information to resolve problems.

Nice to have

  • Previous experience in an IQVIA role.
  • Pharmaceutical experience.

Culture & Benefits

  • Full-time employment.
  • Health and welfare benefits may be offered.
  • Incentive plans, bonuses, or other compensation may be available depending on the position.
  • Equal opportunity employment environment.

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