Associate Clinical Account Specialist (Electrophysiology)

Location: Alberta, Canada, with positions posted in Calgary and Edmonton. The role requires working in operating room settings, attending live patient procedures, variable hours, and up to 25% overnight travel within the territory.

Salary: CAD 65,000–103,500 per year, based on program year, discipline, degree, and experience.

Company

Johnson & Johnson MedTech Electrophysiology develops medical device technologies and minimally invasive solutions for cardiac arrhythmia diagnosis and treatment.

What you will do

• Provide clinical support to physicians and healthcare providers during electrophysiology procedures using the CARTO 3 three-dimensional mapping system.
• Support the Biosense Webster portfolio, including diagnostic and ablation catheters, intra-cardiac echo catheters, and RF ablation generators.
• Serve as the clinical point of contact for hospital accounts, handling customer in-servicing, inventory management, and equipment troubleshooting.
• Deliver education and training on CARTO 3, cardiac anatomy, electrophysiology procedures, ablation techniques, and medical device use.
• Support new technology rollouts through staff training, customer presentations, and physician feedback collection.
• Manage account relationships with the Product Specialist to support business and market share objectives.

Requirements

• University degree in health sciences, engineering, or business, or a Cardiology Technologist diploma.
• At least one year of clinical, technical, or research experience in patient care, a hospital environment, or medical devices; educational placements and practicums are accepted.
• Ability and willingness to complete a comprehensive 12–16 month on-the-job training program covering the Biosense Webster portfolio, CARTO 3, cardiac anatomy, electrophysiology, RF ablation, and intra-cardiac echo.
• Willingness to work in operating rooms, attend live patient procedures, maintain focused support throughout procedures, and work variable hours.
• Willingness to travel up to 25% overnight within the territory, sometimes on short notice.
• Valid driver’s license and safe driving record required to operate a company vehicle.

Culture & Benefits

• Permanent, full-time employment.
• Inclusive and accessible work environment focused on diversity, dignity, and equal opportunity.
• Structured 12–16 month professional training program.
• Opportunity to work with advanced cardiac mapping, navigation, and ablation technologies.