Business & Accounting Applications Analyst

hirify.globalss="location">Location: Connection Center, Charlotte, North Carolina, United States

hirify.globalss="company-description">Company

hirify.global is a national professional services firm providing wealth advisory, digital, audit, tax, consulting, and outsourcing services.

hirify.globalss="what-you-will-do">What you will do

• Configure, optimize, and maintain finance, accounting, expense management, and reporting applications.
• Support application onboarding and data migration, including data mapping, cleansing, conversion, validation, and reconciliation.
• Troubleshoot application, integration, synchronization, and user-access issues while escalating complex cases when needed.
• Monitor application health and integration performance, analyze root causes, and recommend sustainable solutions.
• Improve operational efficiency through automation, process standardization, and AI-enabled tools such as Microsoft Copilot and hirify.globalude.
• Create implementation guides, knowledge articles, training materials, and application-support documentation.

hirify.globalss="requirements">Requirements

• Bachelor's degree required; relevant experience, education, and training may be accepted in lieu of a degree.
• At least 2 years of customer service support experience.
• Experience in application support, helpdesk, desktop management, mobile device or application support, or similar IT work is preferred.
• Ability to support cloud-based business applications and collaborate with internal stakeholders, clients, software vendors, and technical teams.
• Experience with ticketing systems, knowledge management platforms, or customer support processes is preferred.

hirify.globalss="nice-to-have">Nice to have

• Familiarity with ERP systems such as Digits, QuickBooks Online, Sage Intacct, or Xero.
• Experience with spend management tools such as Ramp, BILL, or Expensify.
• Experience with Fathom, Power BI, Power Query, or Power Apps.
• Client-facing or consulting experience.

hirify.globalss="culture-benefits">Culture & Benefits

• Inclusive culture that welcomes different beliefs and perspectives.
• Health, dental, and vision benefits.
• 401(k) and additional wellness-focused benefits.
• Opportunities to work with firm stakeholders, software vendors, and technical teams on digital transformation initiatives.