Strategic Partner Manager I (Restaurants)

Location: In-person role based in Calgary, Alberta; candidates must live in or near the market.

Base salary: $83,200–$104,000 USD or $104,000–$130,000 CAD, plus sales commission opportunities.

Company

hirify.global operates a platform connecting restaurants, merchants, and customers through third-party delivery and marketplace services.

What you will do

• Manage and grow a portfolio of SMB restaurant partnerships, driving measurable growth, retention, and merchant satisfaction.
• Lead strategic business reviews focused on growth, profitability, merchant operations, and long-term success.
• Adapt account plans, identify risks early, and implement solutions to protect merchant performance.
• Recommend and sell hirify.global products that improve merchant growth, efficiency, and brand perception.
• Partner with Product, Operations, Sales, and other teams to drive cross-functional outcomes.
• Share merchant insights and best practices while supporting the development of Partner Managers.

Requirements

• 4+ years of experience in account management, customer success, or post-sales roles with increasing scope and autonomy.
• Demonstrated ability to drive measurable growth and retention across a portfolio of accounts.
• Strong executive presence, presentation skills, and ability to influence without authority.
• Deep understanding of the restaurant and hospitality industry, including merchant P&L and unit economics.
• Advanced analytical skills, including complex spreadsheets and tools such as Salesforce, Outreach, Tableau, or Sigma.
• Knowledge of third-party delivery platforms, logistics, and multi-sided marketplaces.

Culture & Benefits

• High-autonomy role with opportunities to influence cross-functional initiatives.
• Paid time off, paid parental leave, wellness benefits, and paid holidays.
• Medical, dental, and vision benefits for full-time employees.
• Disability and basic life insurance, an RRSP with employer match, and a mental health program.