Publisher Success Manager (US)

Location: Remote within the United States

Salary: $1–$999,999 USD

Company

Omnidex, part of hirify.global Media Group, connects premium publishers with advertisers through direct technology integrations, contextual signals, first-party data, and native high-impact advertising formats.

What you will do

• Own the end-to-end publisher journey from sales handoff and onboarding through launch, performance management, retention, and expansion.
• Lead publisher integrations by gathering technical requirements and coordinating Yield, Ad Operations, Solutions, Engineering, and Product teams.
• Monitor monetization metrics and identify opportunities to improve revenue, efficiency, and supply quality.
• Manage issues and escalations, coordinating root-cause analysis, remediation, and clear response expectations.
• Build the Publisher Success operating model, including playbooks, service levels, QBRs, escalation paths, and partner health tracking.
• Translate publisher feedback into prioritized product and process improvements while collaborating with Finance, Legal, and Revenue Operations.

Requirements

• 3+ years of experience in a post-sales, publisher-facing support role within ad tech.
• Hands-on experience with publisher monetization and programmatic advertising, including SSPs, header bidding, GAM/Ad Manager, Prebid, and oRTB integrations.
• Experience owning publisher onboarding, integrations, and ongoing account performance with technical and operational teams.
• Ability to analyze auctions, bid requests, monetization metrics, performance drivers, and troubleshooting scenarios.
• Strong communication, organization, ownership, and cross-functional coordination skills.
• Comfort with travelling for events and partner meetings when needed.

Culture & Benefits

• Significant ownership over publisher success, supply performance, and the development of the Publisher Success function.
• Direct visibility into performance improvements, growth, and partner retention.
• Work at the intersection of gaming, entertainment, and performance advertising.
• Lean, collaborative environment with close access to decision-makers.
• Fast-paced setting with ambitious growth goals and substantial responsibility.