3 дня назад
Property Manager (UK Residential Lettings) - 6 months
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Property Manager (UK Residential Lettings) - 6 months (Residential Property Management): Managing a dedicated residential portfolio across maintenance, compliance, move-outs, inspections, and tenant-landlord coordination with an accent on UK lettings regulations and customer issue resolution. Focus on negotiating deposit deductions, maintaining housing compliance, and coordinating smooth move-out to move-in transitions.
Location: Barnt Green, Birmingham; office-based 5 days a week
Company
is building an AI operating system for residential lettings, using agency networks and real-world property data to improve rental operations and customer service.
What you will do
- Manage the day-to-day operation of a dedicated residential property portfolio.
- Act as the main point of contact for tenants, landlords, and contractors.
- Coordinate maintenance, compliance, move-outs, and property inspections.
- Negotiate deposit deductions and refer disputes to TDS when required.
- Resolve landlord, tenant, and contractor issues professionally and promptly.
- Work with lettings and other departments to support smooth move-out to move-in transitions.
Requirements
- 2–4 years of UK property management experience.
- Strong knowledge of UK lettings regulations, safety legislation, and housing standards.
- Clear, professional, and confident communication skills, including handling difficult conversations.
- Ability to learn new technologies, processes, and systems quickly.
- Strong organisation and resilience when managing a busy workload.
- Availability to work from the Barnt Green office five days a week, Monday–Friday, 9am–5:30pm.
Nice to have
- Experience in a technology-enabled environment or with multiple CRMs.
- Regular use of ChatGPT, Claude, or Gemini.
Culture & Benefits
- Initial 6-month fixed-term contract with the possibility of extension or transition to a longer-term or permanent role.
- Competitive salary with a monthly performance-based bonus.
- Customer obsession, passion for invention, operational excellence, and long-term thinking.
- Opportunity to contribute to a fast-growing, product-focused residential lettings company.
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