VP, Customer Solutions (B2B SaaS)

Location: Remote within the United States

On-target earnings: $300,000–$325,000, consisting of base salary and variable compensation.

Company

hirify.global provides no-code productivity solutions for forms, document automation, eSignatures, workflow automation, and data-driven processes.

What you will do

• Lead Sales Engineering, Implementation Engineering, and Solutions Architecture through Directors and Senior Managers.
• Own Professional Services bookings, revenue, gross margin, utilization, forecasting, backlog, and capacity planning.
• Build and execute growth strategies, including packaging, pricing, SOW development, services attach strategies, and repeatable offerings.
• Partner with Sales to scope, position, price, and close services for strategic customer engagements.
• Develop scalable delivery models and partner strategies involving systems integrators, consulting firms, and implementation partners.
• Act as an executive customer partner, translating business requirements into scalable technical solutions and implementation strategies.

Requirements

• 10+ years of Professional Services experience in B2B SaaS with progressive leadership responsibility.
• Experience owning services bookings, revenue, gross margin, utilization, forecast accuracy, and operational metrics.
• Strong leadership experience across complex implementations, integrations, solution architecture, enterprise deployments, and technical services teams.
• Experience building and scaling Professional Services organizations, delivery models, operating processes, and repeatable methodologies.
• Strong collaboration with Sales, Customer Success, Product, Engineering, Finance, and Partnerships.
• Executive-level customer presence with strong technical judgment, commercial discipline, and data-driven leadership.

Nice to have

• Experience with no-code or low-code products, workflow automation, contract lifecycle management, or data platforms.
• Experience leading services teams through an M&A integration, rebrand, or major platform transition.
• Familiarity with Salesforce or professional services automation platforms.

Culture & Benefits

• Remote work within the United States.
• Fast-moving, feedback-driven environment focused on solving real customer problems.
• Equal opportunity workplace committed to equitable hiring and diversity.
• On-target earnings include base salary and variable compensation.