Senior Field Hardware Engineering (IoT)

Location: Atlanta, Georgia, USA; the role includes recurring travel to customer and pilot locations for onsite hardware investigations and installations.

Company

hirify.global develops IoT, connected transportation, fleet management, vehicle telematics, web analytics, and AI-enabled camera solutions.

What you will do

• Lead field hardware response and enterprise pilot support from pre-installation readiness through pilot closeout.
• Investigate and resolve complex vehicle hardware, electrical, installation, power, harness, calibration, mounting, connectivity, and SD-card issues onsite.
• Assess vehicles and customer sites, plan safe installations, validate camera and telematics systems, and commission deployed equipment.
• Coordinate controlled vehicle and video data-collection programs supporting new AI behaviors, including scenario design, testing, and footage quality review.
• Develop diagnostic procedures, installation guides, test plans, readiness checklists, field reports, and training-data documentation.
• Partner with Computer Vision, Hardware, Product, Customer Success, Support, Sales, and Engineering teams while mentoring junior field technicians.

Requirements

• Bachelor’s degree or relevant post-secondary education in Electrical Engineering, Electronics Engineering, Mechatronics, Automotive Technology, Automotive Engineering, or equivalent experience.
• Strong experience diagnosing vehicle hardware, electrical, installation, connectivity, or telematics issues in field environments.
• Working knowledge of vehicle electrical systems, power management, wiring, fuses, grounding, harnesses, connectors, cameras, GPS, cellular connectivity, sensors, and calibration procedures.
• Ability to interpret wiring diagrams and technical documentation, perform safe repeatable installations, and troubleshoot under changing conditions.
• Ability to collect controlled video and test data, document root causes and corrective actions, and communicate complex issues to technical and non-technical stakeholders.
• Ability to work in the United States and comply with U.S. employment eligibility verification through E-Verify.

Nice to have

• Experience with fleet management, connected vehicles, automotive technology, computer vision, or AI-enabled camera systems.
• Familiarity with Jira, Myhirify.global, diagnostic applications, spreadsheets, and documentation platforms.

Culture & Benefits

• Flexible hybrid working model with in-person and virtual work support.
• Home office reimbursement, online learning, and networking opportunities.
• Medical and dental benefits, retirement savings program, parental leave top-up, and baby bonus for full-time permanent employees.
• Electric vehicle purchase incentive program and work-life balance support.
• Reliable home internet is required for virtual work, with a minimum of 50 Mbps download and 10 Mbps upload.