Director, Digital Product and Experience (AI)

Location: New Brunswick, New Jersey, or Jacksonville, Florida, United States

Base pay: $164,000–$282,900 per year

Company

Johnson & Johnson MedTech develops healthcare and medical technology solutions as part of Johnson & Johnson’s broader healthcare innovation organization.

What you will do

• Own the vision, strategy, roadmap, governance, and continuous evolution of JNJ.com and the enterprise digital experience ecosystem.
• Lead the design, development, launch, and optimization of scalable digital products, web platforms, content management capabilities, and user experiences.
• Use user research, analytics, experimentation, stakeholder feedback, and market insights to prioritize product investments and measure outcomes.
• Drive digital transformation through workflow optimization, automation, analytics, and AI-enabled content, search, personalization, publishing, and knowledge-management capabilities.
• Partner with Corporate Affairs, Communications, Technology, Legal, business units, agencies, and vendors to deliver digital initiatives and maintain governance standards.
• Lead and develop product, digital experience, and operations teams while building capabilities in analytics, AI-enabled tools, Agile methods, and modern product management.

Requirements

• Bachelor’s degree.
• 10+ years of progressive experience in digital product management, digital strategy, web platforms, digital communications, or related fields.
• 10+ years of people leadership experience managing internal product owner teams and agency partners.
• Experience launching and optimizing digital products, website platforms, content management systems, and digital ecosystems.
• Knowledge of UX, customer experience, accessibility, digital product management, Agile operating models, and data-driven decision-making.
• Strong communication, collaboration, leadership, budget-management, vendor-management, and cross-functional execution skills.

Nice to have

• Experience in healthcare, life sciences, pharmaceuticals, medical technology, or other regulated industries.
• Knowledge of AI governance, responsible AI implementation, and digital innovation.
• Familiarity with enterprise CMS platforms, digital analytics, search optimization, marketing technologies, and workflow automation.
• Experience with corporate reputation, corporate affairs, corporate communications, enterprise brand, or business process improvement initiatives.

Culture & Benefits

• Inclusive work environment focused on diversity, dignity, and equal opportunity.
• Participation in pension, savings, and 401(k) plans, subject to plan terms.
• Eligibility for the long-term incentive program.
• Vacation, sick time, holidays, parental leave, caregiver leave, bereavement leave, volunteer leave, and other paid-time-off benefits.