Chief of People

Location: Manila, Philippines

Company

High-growth BPO and outsourcing company scaling its Philippines operation and workforce.

What you will do

• Lead the People and HR strategy for the Philippines operation.
• Partner with the CEO, senior leadership, and Operations teams on business and workforce priorities.
• Lead and develop the HR / People function and build scalable processes.
• Drive organizational design, workforce planning, major client ramps, and organizational change.
• Oversee performance management, employee relations, HR operations, compensation, benefits, and rewards.
• Use People data and workforce analytics to identify risks and support business decisions.

Requirements

• Fluent English, written and spoken.
• Significant senior HR / People leadership experience, including management of sizeable HR teams.
• Strong experience in BPO, outsourcing, contact center, or another large-scale service environment.
• Experience supporting rapid growth, transformation, and large-scale operational populations.
• Strong understanding of the Philippines employment market and labor environment.
• Commercial awareness and the ability to connect People strategy with operational and business performance.

Culture & Benefits

• Executive-level ownership of the People function in the Philippines.
• Opportunity to shape People strategy during a period of high growth and organizational scaling.
• Exposure to senior leadership and cross-functional stakeholders.
• Opportunity to shape scalable recruitment processes and strategies.
• Compensation depends on experience.